The Industry’s Best Warranty Protects COUNT Products Against:
Mechanical Failure – 3 YEARS
Electrical Failure – 3 YEARS
You know COUNT print finishing equipment is built in the U.S.A. with the quality, reliability and durability to ensure a long, productive life. That’s why we’re confident enough to offer the industry’s strongest warranty with every product.
Each and every COUNT product is backed by the exclusive COUNT 3×3 Warranty against electrical failure for 3 years. Nobody else stands behind their products like this.
COUNT™ Brand 3×3™ Warranty Terms
Martin Yale Industries, LLC warrants, for a period of three years from the date of shipment, all component parts of COUNT brand products to be free of manufacturing defects, this includes both mechanical and electrical component parts.
Martin Yale Industries retains the right to authorize labor to repair any of their products in the field or have the machine returned to our factory for repair.
Martin Yale Industries will repair or replace any component part found to be defective within the warranty period, not caused by accident, misuse, or improper maintenance, damages by freight handlers, act of nature or unauthorized modifications or the use of other than Martin Yale components/parts.
Warranty is conditioned on notifications to Martin Yale Industry’s Customer Service Department by calling (800) 225-5644. All materials being returned for warranty credit must have a requested Return Goods Authorization number (RGA) from our Customer Service Department, and must be returned within thirty (30) days after the discovery of the defect. All shipping costs on the returned material must be prepaid by the customer; credit will be issued, including the cost of ground freight, if the item proves to be defective. Incoming cartons must be clearly marked on the outside with the RGA number and “Warranty Parts.” Martin Yale is not responsible for products that are returned and are not in their original packaging or are packaged insufficiently to protect the enclosed material.
Excluded from warranty coverage are normal wear items. These exclusions include but are not limited to knives, cutters, belts, chains, paper punch pins, blocks, impact numbering heads, and rubber rollers. These items are not included for consideration unless the components are deemed defective.
This warranty is in lieu of all other warranties, expressed, implied, statutory or otherwise. Martin Yale Industries makes no warranty of merchantability or fitness for a particular purpose. To the extent permitted by law, any consequential or incidental damages of any kind, including, but not limited to lost profits or other economic injury are not warranted.
Martin Yale Industries, LLC 3×3 Warranty on COUNT Brand Equipment and COUNT Finishing Equipment
- Digital Creasers
- Numbering Machines
- Inkjet Numbering Machines
- Scoring Equipment
- Custom Integrated Machines
Three year parts, 90-days labor. Martin Yale Industries reserves the right to repair or replace at our discretion all finishing products that are covered under warranty.
Call (800) 225-5644.