Warranty Information

 

Martin Yale Industries, LLC. General Warranty

Martin Yale Industries (MYNA) warrants, for the period of time listed below from the date of shipment, all component parts and workmanship of its products to be free of manufacturing defects.  

Martin Yale Industries retains the right to authorize labor to repair any of their products in the field or have the machine returned to our factory for repair.  

Martin Yale Industries will repair or replace any component part found to be defective within the warranty period, not caused by accident, misuse, or improper maintenance, damages by freight handlers, act of nature or unauthorized modifications or the use of other than Martin Yale components or parts. 

Warranty is conditioned on notifications to Martin Yale's Customer Service Department by calling (800) 225-5644.  All materials being returned for warranty credit must have a requested Return Authorization number (RGA) from our Customer Service Department, and must be returned within thirty (30) days after the discovery of the defect.  All shipping costs on the returned material must be prepaid by the customer, credit will be issued, including the cost of ground freight, if the item proves to be defective.  Incoming cartons must be clearly marked on the outside with the RGA number and "Warranty Parts".  Martin Yale is not responsible for products that are returned and are not in their original packaging or are packaged insufficiently to protect the enclosed materal. 

Excluded from warranty coverage are normal wear items and electrical components.  These exclusions include but are not limited to knives, cutters, belts, chais, PC boards, Optics, paper punch pins, blocks and rubber rollers.  These items are not included for consideration unless the components are deemed defective. 

This warranty is in lieu of all warranties, expressed, implied, statutory or otherwise.  Martin Yale Industries make no warranty of merchantability or fitness for a particular purpose.  To the extent permitted by law, any conseqential or incidental damages of any kind, including, but not limited to lost profits or other economic injury are not warranted.  

Martin Yale Industries, LLC.  General Warranty

Finishing Equipment: Folding Machines, Booklet Makers, Letter Openers, Business Card Slitters, Score & Perforating Machines, CD Insert Slitters, Guillotines & Paper Trimmers, Paper Joggers, Stackwagons, Collators, Padding Presses, Moisteners, Check Signing Machines, Express Tabbers, Paper Punches, Reference Systems, Catalog Racks, Posting Trays, Keyboard Drawers, Printer Stands; One year parts, 90-days labor.  Paper Trimmer blades have a lifetime warranty.  Martin Yale reserves the right to repair or replace at our discretion all finishing products that are covered under warranty.

Disclaimers:
a) This warranty applies to current models only.  For discontinued models, consult original warranty.
b) All repairs must be pre-approved by Martin Yale and performed by an authorized Martin Yale technician.
c) Extended warranties are subject to the same provisions and terms of the general warranty.
d) Martin Yale makes no warranty of merchantability or fitness of any product, for any particular purpose.
e) To the extent permitted by law, any consequential or incidental damages of any kind, including but not limited to lost profits or other economic injury  are not warranted.
f) This warranty is in lieu of all other warranties, expressed, implied, and statutory or otherwise and is subject to change without notice.
g) Must have proof of purchase to claim warranty.